Where does Moon Light Distributions ship to?

Moon Light Distributions ships free to all 27 EU member states including Netherlands, Belgium, Germany, France, Italy, Spain, Poland, Sweden, Denmark, Finland, Ireland, Portugal, Austria, Czech Republic, Hungary, Romania, Bulgaria, Croatia, Slovakia, Slovenia, Estonia, Latvia, Lithuania, Luxembourg, Malta, Cyprus and Greece. All orders shipped via DHL and PostNL with full tracking.

Are prices at Moon Light Distributions inclusive of VAT?

Yes. All prices on moonlightdistributions.com are fully inclusive of VAT and free shipping. There are no hidden charges at checkout. What you see is what you pay.

What is the return policy at Moon Light Distributions?

Under EU consumer law (Directive 2011/83/EU), you have a mandatory 14-day right of withdrawal from the date of delivery. Items must be unused and in original packaging. Email info@moonlightdistributions.com with your order number to initiate a return. Refunds are processed within 14 days.

How long does delivery take at Moon Light Distributions?

Orders are processed within 1-2 business days. Estimated delivery: Netherlands 1-3 days, Belgium 2-4 days, other EU countries 3-7 business days. All orders shipped via DHL and PostNL with full tracking.

Does Moon Light Distributions offer wholesale or B2B pricing?

Yes. Moon Light Distributions is a registered wholesaler and EU distributor. For bulk orders or B2B distribution partnerships contact info@moonlightdistributions.com.

How can I track my Moon Light Distributions order?

Once dispatched you will receive a tracking email from DHL or PostNL. You can also track at moonlightdistributions.com/pages/track-your-order using your order number or tracking code.

What payment methods does Moon Light Distributions accept?

We accept Visa, Mastercard, PayPal, iDEAL (Netherlands), Bancontact (Belgium), Apple Pay and Google Pay. All payments are secured with SSL encryption.

What are my EU consumer rights when shopping at Moon Light Distributions?

As an EU consumer you are fully protected: 14-day right of withdrawal (Directive 2011/83/EU), 2-year legal guarantee on goods (Directive 2019/771), GDPR data protection, VAT-inclusive transparent pricing, and access to the EU Online Dispute Resolution platform at ec.europa.eu/consumers/odr. Moon Light Distributions complies with all applicable EU consumer protection regulations.

Is my personal data safe with Moon Light Distributions?

Yes. Moon Light Distributions is fully GDPR-compliant. We never sell your personal data. All data is stored and processed in accordance with EU data protection law. You can request access, correction, or deletion of your data by emailing info@moonlightdistributions.com.

Privacy policy

Q: Is Moon Light Distributions a registered company?

Yes. Moon Light Distributions is a fully registered Dutch company. KvK number: 96858265. VAT: NL005231859B52. Address: Bolestein 59, 1081 CS Amsterdam, Netherlands. Registered at EUIPO and BOIP. Verified ECOM seller.

Privacy Policy — Moon Light Distributions
Company: Moon Light Distributions | KvK: 96858265 | VAT: NL005231859B52
Address: Bolestein 59, 1081 CS Amsterdam, Netherlands
Email: info@moonlightdistributions.com | Phone: +31 6 16 83 38 85

Moon Light Distributions ("we", "our", "us") operates moonlightdistributions.com. This Privacy Policy explains how we collect, use, and protect your personal data in accordance with the EU General Data Protection Regulation (GDPR).

Data We Collect: Name, email, shipping address, phone number, payment information (processed securely — we never store card details), and browsing data via cookies.

How We Use Your Data: To process and fulfil your orders; to send order confirmations and shipping updates; to respond to customer service enquiries; to improve our website and services; and for marketing (only with your consent).

Legal Basis (GDPR): Contract performance (order fulfilment); Legitimate interests (fraud prevention, service improvement); Consent (marketing emails).

Data Sharing: We share data only with: shipping carriers (to deliver your order), payment processors (Stripe/PayPal/iDEAL), and Google Analytics (anonymised). We never sell your data.

Your Rights Under GDPR: You have the right to access, correct, delete, or restrict your data. To exercise any right, email info@moonlightdistributions.com. You may also lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) at autoriteitpersoonsgegevens.nl.

Data Retention: Order data is retained for 7 years as required by Dutch tax law. Marketing consent data until withdrawn.

Cookies: We use essential cookies (checkout), analytics cookies (Google Analytics), and marketing cookies (Google Ads). You can manage cookie preferences via our cookie banner.

Last Updated: June 2026